Overview
This Privacy Policy explains how FindMyRate.ca collects, uses, discloses, retains, and protects personal information when you visit our website, contact us, use our forms, or interact with comparison pages and partner links.
FindMyRate.ca is a Canadian financial product comparison website. We are not a lender, bank, insurer, broker, or financial advisor. If you choose to continue with a third-party provider, that provider's own privacy policy and terms will apply to the information you give them.
Information we collect
We may collect information you choose to provide, including your name, email address, phone number, province or city, product interests, eligibility details, questions, affiliate-program information, and any other information you submit through forms or messages.
We may also collect technical and usage information, including IP address, browser type, device type, operating system, pages viewed, referral pages, general location derived from IP address, clicks, timestamps, cookie identifiers, and similar analytics information.
When you click a partner link or request to be connected with a provider, we may record information about the product category, page, offer, referral source, and the provider or affiliate network involved.
How we use information
We use personal information to operate and improve the website, respond to inquiries, process contact and affiliate requests, personalize comparison content, help route users to relevant providers or partner platforms, prevent misuse, measure performance, troubleshoot technical issues, comply with legal obligations, and maintain site security.
We may use contact information to send service-related messages. We only send marketing messages where permitted by law or where you have provided the required consent, and you may unsubscribe or withdraw consent as described below.
Consent and choices
By using the website, submitting information, or choosing to continue with a partner, you consent to the collection, use, and disclosure of personal information as described in this Privacy Policy.
You can choose not to provide certain information, but some forms, partner connections, or support requests may not work without it. You may withdraw consent at any time, subject to legal or contractual limits, by contacting us.
How we share information
We may share information with service providers that help us host the website, manage forms, analyze site usage, secure our systems, communicate with users, and operate business tools.
When you ask to compare, apply, request information, or continue with a provider, we may share the information needed with relevant financial product providers, affiliate networks, lead-management partners, or other third-party partners so they can respond to your request or measure referrals.
We may disclose information where required by law, to protect rights and safety, to investigate fraud or security issues, or as part of a business transaction such as a merger, financing, reorganization, or sale of assets.
Cookies and analytics
We may use cookies, pixels, local storage, analytics tools, and similar technologies to remember preferences, understand traffic, measure referrals, improve pages, and protect the website.
Your browser may let you block or delete cookies. Some site features may work differently if cookies are disabled.
Retention and security
We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, to meet legal or accounting requirements, to resolve disputes, and to enforce agreements.
We use administrative, technical, and organizational safeguards appropriate to the sensitivity of the information. No website, transmission, or storage system can be guaranteed to be completely secure.
Storage and processing
Information may be stored or processed in Canada or in other jurisdictions where our service providers or partners operate. In those jurisdictions, information may be subject to local laws and lawful access requests.
Your privacy rights
Subject to applicable law, you may request access to your personal information, correction of inaccurate information, deletion where available, information about how we have used or disclosed personal information, or withdrawal of consent.
To make a privacy request, contact us at [email protected]. We may need to verify your identity before responding.
Children
The website is not intended for children or minors. We do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date where appropriate.
Contact us
Questions or privacy requests can be sent to [email protected].
Mailing address: 410 Rue Saint Nicolas, suite 236, Montreal, QC H2Y 2P5.